If you pay monthly, you can cancel before your next billing cycle and you will not be charged. If you have not used the service since the last billing cycle, you may be able to receive a refund if we agree that you have not used the service (within reason).

If you pay yearly, you can get a refund on unused calendar months. If you have used the service for a day or more in a calendar month, it will count as a used month.

We encourage our customers to download regular backups of their websites so that in the event of a plan exiring, no data is lost. You will be able to download your data from us before your plan expires. When your plan expires, all service will cease.

No, however we have a 7-day money-back guarantee if you are not satisfied with the service. Terms and Conditions Apply.

Yes, select the "Upgrade" option in the Fraeio Client to upgrade your Web Hosting plan.